As the use and market penetration of POTS continue to gradually decline, you could easily set your business and its organizational processes on the path to progress by researching the numerous advantages of adopting an IP Telephone system. IP technology offers consumers and employees the tools that they require to interact more effectively with each other, resulting in improved customer satisfaction and increased company results. In addition, a reliable IP network is able to handle a higher volume of traffic than a traditional PBX, with less downtime for both clients and providers. The most important thing for businesses to consider when choosing an IP Telephone system is cost. While prices on IP telephones have continued to drop, there are still a few factors that companies should take into account before choosing a provider. If you are interested in learning more about the advantages of IP telephone systems, you might be interested in reviewing this article.
The first advantage is the increased productivity of iPods and Ipod touch models, which allow calls to be placed directly to your voice mailbox. With the cost of long distance phone calls continuing to rise, voice mail has become increasingly more important for employees. By offering their clients a dedicated toll free number that they can call from anywhere, businesses can significantly reduce their phone costs, while also increasing employee productivity. This method of voicemail is also very convenient if employees travel often or have relatives and friends in different locations. By using a portable voice mailbox, these employees never miss a single phone call and never miss an opportunity to communicate important company information or details. In addition, iPods and Ipod Touch models allow users to access their voicemail through a computer or laptop, which eliminates the need for bulky and awkward mobile phones.
Another key advantage is the simplified process of session initiation protocols. Session initiated protocols simplify the transition from voice to video, as well as the transition from video to audio. VoIP telephones typically include some form of SIP decoder and gateway, which allow the user to select a specific SIP based application and enter a PIN number to initiate a call. This feature can greatly reduce training time for new employees and streamline the process of transitioning from traditional phones to IP telephones. SIP-based applications can also allow you to view your voice mail online and allows you to retrieve voicemail data at any time.
An even more valuable advantage of an IP telephone system is the ability to manage voicemails and retain customers' information. Traditional telephones usually provide limited features and options for recording and storing customer information, and many telephones will only allow one-time recording and retrieval. With an IP telephone system, however, users are able to store information for up to a year, and use various SIP enabled features to make sure they never miss a single client phone call again. This feature has proven especially valuable to small businesses with limited budgets and helped increase profits because employees no longer have to miss important calls because they do not have access to their cell phone or office email.
When an organization first installs an Aver Video Conferencing system, it often provides the option to integrate VoIP telephones with its existing phone service (if it provides that service). Phone service can be integrated with email services and even video conferencing, which allows employees to conduct meetings and remote presentations without being in the same room as their audiences. VoIP telephones can even be used to monitor all incoming and outgoing calls. This security measure is particularly helpful if a business has a large amount of outgoing traffic each day, or if employees use their personal phone to make confidential calls. A call audit tool provided by many IP telephone systems can detect suspicious call activity, allowing it to be turned off and recorded, reducing the risk of theft or other illegal activities.
Some companies choose to go with hosted PBX programs. These are basically an extension of the services provided by an IP telephone system, but instead they are stored on servers owned by the business. Companies that want to control their own call experience can use the hosted services, which work just like any other PSTN PBX. Businesses that need more features can opt for hosted ip pbx system that has additional features, such as virtual number sets, call forwarding, call waiting, etc. Many businesses also find that they can save money and space by using hosted IP telephone systems, which can accommodate all of a company's calls with a single server.
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